Fell Lodge

Worple Way, Richmond TW10 6DF contact@emeraldlakevilla.com +442089402418

Privacy policy

GDPR, cookies, analytics and data subject's rights

Privacy policy

This policy describes how Emeraldlakevilla processes personal data in connection with hotel, restaurant, VIP services, events and 18+ casino-related on-site services.

Registrar

The controller is Emeraldlakevilla, Worple Way, Richmond TW10 6DF. Contact: contact@emeraldlakevilla.com.

We process personal data for hotel reservations, restaurant and event inquiries, and customer service.

Data to be processed

We can process the name, contact information, reservation time, message content and service requests.

In connection with the casino-related services, we can check the age on the spot, because the services are only for people over 18 years old.

GDPR basics

The processing is based on contract preparation, legitimate interest, legal obligations and, if necessary, consent.

Information is stored only as long as necessary for reservation, customer service, accounting or legal obligation.

Cookies

The site uses cookies that are necessary for the operation of the site and aggregated analytics to improve the service.

You can manage cookies in your browser settings. Acceptance of the cookie notification is stored locally in the browser.

Analytics

Analytics is used as compiled information to evaluate the technical functionality of the site, the number of visitors and the clarity of the content.

We do not use analytics to profile casino play and we do not target messages based on winnings, bonuses or game tips.

Rights of the registrant

You have the right to request access to data, rectification, deletion, restriction of processing, objection and transfer of data in accordance with applicable law.

Requests can be sent to contact@emeraldlakevilla.com. You also have the right to contact the data protection authority.